Well I scrached the itch and got a new car. Sort of
I mean its a new car to me but was part of a rental fleet, so while its a 2011 I didn't take the hit in loss of value. It was an easy deal to put together, that is until I made the almost 2 hours trek north to Tempe. I did every thing right. I had the deal all worked our prior to leaving including the trade in, financing, and the price all down to the penny done. I worked with a great salesman via email and was ready to buy if I liked the vehicle.
So hubby took the day off work to go with me because the financing was in both our names so going alone was not an option. We headed to the dealer on a Sunday and sadly the guy I was working with was off for the day. Took the vehicle for a test drive, and really liked it minus the back seat looking like someone had gotten sick in it, I am still baffled as to why it wasn't detailed before putting it up for sale. Anyway I told the salesman that was helping us that I would take it if they were able to clean it up. I mean I don't expect a used car to be perfect and there were some small things that I was willing to look past, I mean it was a rental previously and you know how people treat rentals, but having a back seat that looked like it had seen a bad night of partying was not one of them. He said they would see what could be done. Then this is where the problems began. They started asking us info about our income and such. Hubby not putting two and two together starts answering and I stop him and say hey dude we have a pre-approved loan all ready to go we don't need to give you this info. Enter the jackass finance manager. This guys walks over with a huge chip on his shoulder and starts spewing crap about we are contracted and can get you the same rate as you are promised yada yada. I tell him I am not interested in using in-house financing we already have a loan in hand and just need to provided the vehicle info and the deal will be done. We were approved for much more than we need so no thanks. He started coping attitude. I get the bank on the phone (yeah US Bank) is open on Sundays, and have the loan officer talk to him. I think everything is kosher. We sit around and wait some more while the vehicle is being detailed and hubby decides to check with the Dick Head and see what the story is with the promissory note from the bank on the financing. Well he tells him sorry I will not release the vehicle without a check!!! WTH he got the same info from our bank that he would get if they did it in-house but refused because they didn't get the "extra" bit of profit from servicing our loan. Hubby grabbed my keys and we left promptly.
On the way home after being so pissy I decided to let the original salesman know what happened and how this ass blew a guaranteed sale. He was not happy and asked permission to share the info with his general manager, because it was not the first time this finance manager had pulled this before. I agreed. I also text him back and said the only way we would buy now is if you take an additional $200.00 and deliver it to me as we are not coming back to your lot period. To my surprise they agreed. So while it was a bad experience I felt the need to let them make it good. It was not the guys fault who I had been working with why should he lose a sale thanks to someone else mistake. I mean people aren't buying like they used to and if you have someone who has a loan in hand why would you blow a sale because you are being an ass. As I said to all of them from the beginning I want a new car but I do not need one. That makes it so much easier to get what you want how you want it period. I knew what he was trying to pull and I wasn't falling for it! That is why I did everything before I even went up there.
In the end it worked out. We went to the bank on Monday filled out paper work and got the check for the dealer, as well as a cashiers check for my down payment, and Tuesday my car was delivered. I admit to being stubborn, but in this case I liked the vehicle and paid less than what I would have on Sunday, had it delivered, and the good guy got his sale. I just hope that ass of a finance manager gets a clue! So what did I get? Well I narrowed it down to the Kia Soretno. Mine is AWD, V6 and lovely. Its black which was certainly not my first choice of colors, but they are very popular and the lighter colored ones go quick. Its a 2011 and since it was a rental has 15,000 miles (ok with me as my car that I traded only had 52,000 and was a 2004. it was also bought with almost 20,000 miles) I don't drive very much so that is ok with me. Other vehicles that were more expensive with less options were pricier. Kia would never have been a manufacture that I would consider, but man has Kia come a long way!
So hubby took the day off work to go with me because the financing was in both our names so going alone was not an option. We headed to the dealer on a Sunday and sadly the guy I was working with was off for the day. Took the vehicle for a test drive, and really liked it minus the back seat looking like someone had gotten sick in it, I am still baffled as to why it wasn't detailed before putting it up for sale. Anyway I told the salesman that was helping us that I would take it if they were able to clean it up. I mean I don't expect a used car to be perfect and there were some small things that I was willing to look past, I mean it was a rental previously and you know how people treat rentals, but having a back seat that looked like it had seen a bad night of partying was not one of them. He said they would see what could be done. Then this is where the problems began. They started asking us info about our income and such. Hubby not putting two and two together starts answering and I stop him and say hey dude we have a pre-approved loan all ready to go we don't need to give you this info. Enter the jackass finance manager. This guys walks over with a huge chip on his shoulder and starts spewing crap about we are contracted and can get you the same rate as you are promised yada yada. I tell him I am not interested in using in-house financing we already have a loan in hand and just need to provided the vehicle info and the deal will be done. We were approved for much more than we need so no thanks. He started coping attitude. I get the bank on the phone (yeah US Bank) is open on Sundays, and have the loan officer talk to him. I think everything is kosher. We sit around and wait some more while the vehicle is being detailed and hubby decides to check with the Dick Head and see what the story is with the promissory note from the bank on the financing. Well he tells him sorry I will not release the vehicle without a check!!! WTH he got the same info from our bank that he would get if they did it in-house but refused because they didn't get the "extra" bit of profit from servicing our loan. Hubby grabbed my keys and we left promptly.
On the way home after being so pissy I decided to let the original salesman know what happened and how this ass blew a guaranteed sale. He was not happy and asked permission to share the info with his general manager, because it was not the first time this finance manager had pulled this before. I agreed. I also text him back and said the only way we would buy now is if you take an additional $200.00 and deliver it to me as we are not coming back to your lot period. To my surprise they agreed. So while it was a bad experience I felt the need to let them make it good. It was not the guys fault who I had been working with why should he lose a sale thanks to someone else mistake. I mean people aren't buying like they used to and if you have someone who has a loan in hand why would you blow a sale because you are being an ass. As I said to all of them from the beginning I want a new car but I do not need one. That makes it so much easier to get what you want how you want it period. I knew what he was trying to pull and I wasn't falling for it! That is why I did everything before I even went up there.
In the end it worked out. We went to the bank on Monday filled out paper work and got the check for the dealer, as well as a cashiers check for my down payment, and Tuesday my car was delivered. I admit to being stubborn, but in this case I liked the vehicle and paid less than what I would have on Sunday, had it delivered, and the good guy got his sale. I just hope that ass of a finance manager gets a clue! So what did I get? Well I narrowed it down to the Kia Soretno. Mine is AWD, V6 and lovely. Its black which was certainly not my first choice of colors, but they are very popular and the lighter colored ones go quick. Its a 2011 and since it was a rental has 15,000 miles (ok with me as my car that I traded only had 52,000 and was a 2004. it was also bought with almost 20,000 miles) I don't drive very much so that is ok with me. Other vehicles that were more expensive with less options were pricier. Kia would never have been a manufacture that I would consider, but man has Kia come a long way!
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3 comments:
Congrats! I am glad you were able to work it out!
Congrats on the new car and good for you for walking out and getting back to the original salesman!
Congratulations on the new car! Seems like you got a great deal :)
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